Info & Contact

Contact form

FAQ

How do I choose the right toy for my dog?

While the owner knows their dog best, we have curated a diverse range of high-quality toys. Our products are categorized to suit every type of player. For advice or questions, feel free to send us a message via email or social media. We're happy to assist in finding the ideal toy for your furry friend.

Are your products suitable for all dog breeds?

Yes, our products are suitable for all dog breeds. The product descriptions include the breaking strength of each item, indicating the strength of the materials used. If you have doubts about the size or type of collar or leash, we're ready to help you find the perfect accessory for your furry companion.

Are all products handmade?

No, not all products are handmade by us. While our origin is here, we've expanded over the years in both toys and accessories. Products handmade in our own studio are identifiable by the "handmade logo."

What is your return policy?

Refer to our return policy on the [return policy page] for this

How can I contact customer service?

Reach out to us via Instagram ([insert link]) or fill out the contact form on our website.

Do you have a physical store?

At the moment, we don't have a physical store, but who knows about the future. In the meantime, you can find us regularly at events. Keep an eye on our Instagram for updates!

Can I pick up my order?

Yes, you can! If you live near Weert, you have the option to pick up your order. Simply select this option during the checkout process. Please note: pickups are only possible by appointment.

I'm looking for a specific color or product not in your webshop. What should I do?

We're always open to suggestions and requests. Send us a message on Instagram or fill out the contact form, and we'll see what we can do for you!